Skip to content



Custom Frequently Asked Questions

What does it take to get started?

  • Tell us what products you want and how many of each.
  • We will send you a quote.
  • Place a 50% deposit for the above products.
  • Send us your logos/graphics in Vector Format.
  • We will create the concepts.  Upon approval we will start!

What are Vector Format logos/graphics?

Vector files such as AI and EPS can remain editable so you can open them back up in Illustrator and edit any text or other elements within the graphic. With images that contain text that are saved as a JPG, PNG or GIF, you would not be able to reopen and edit the text.
  • You can expect vector format files to be larger (over 1MB but can be 500MB).  So if you get a pdf image that is only 300kb, it is most likely not a scalable PDF (mentioned previously) and thus, not vector.
  • If the suffices are .jpg, .tiff, gif, or .png they are for sure not vector.  They are known as rastor format.
  • Vector files can be opened on almost any modern computer, but they will typically convert to pdf, or jpg and that is how they get saved.  So unless you open it in illustrator, and you open it and save it, it loses its vector functionality. 
  • If someone sends you something in vector format, you can download it and send it again to a graphic designer without losing it's ability to be altered and saved again in vector format.

So again the production time starts once we have:

  1. Approved designs
  2. Your entire order
  3. Your 50% deposit

Production time depends on what month you order:

  • Feb:  4-6 weeks
  • Mar/Apr/May/Jun:  6-8 weeks
  • Jul-Aug/Sep:  6 weeks depends on how busy we are for Kona
  • Oct/Nov/Dec/Jan: 4 weeks or less

If you require us to create an online store from which each member places their own orders, add 2 weeks to the above dates to get all the products you are interested in design, create the product pages, and then make the store "live" for one week in which members will order.

PRE-PRODUCTION: This is the design layout for each style.  This is simply applying the designs  created to each of the pattern pieces for each garment.  Some garments are made up of as many as 25 pattern pieces.  In a sense they are simply a template on which to lay the designs. This will take a few days to do given all the styles and sizes.  After this is completed, I will be able to give you an approximate delivery date.
PRODUCTION:  Upon completion of the above, the designs get printed and then sublimated onto the fabric, when then gets cut and sewn.
Below 3 short videos

Free shipping on orders over $49 within the USA.