If you need to return, repair or exchange something, please email firstname.lastname@example.org.
If for some reason your email seems to be blocked by our anti-spam filter, please feel free to send your request to email@example.com.
Please include your name, order number and the reason for your return. Our customer service staff will then issue you an RMA number which is necessary for your product to be accepted. We will respond to your request within 24 business hours, unless it is a holiday.
The majority of the items we offer are over $49.00 so we offer free ground shipping within the USA. The customer is responsible for freight to return, repair, or exchange. We cover the freight of the repaired or exchanged item back to you.
If you have any questions or special requests, please email us at firstname.lastname@example.org.