De Soto Sport offers a 100% satisfaction guarantee on anything you buy from our website. If one of our products does not perform to your expectations within 30 days of the purchase date, contact usand you ship it back to us (but we do suggest you use a trackable shipping service for the return) for a replacement or a refund. Anything you buy from one of our authorized retailers is guaranteed through the retailer. All exchanges and refunds must be done through the retailer. Their policy may be different so please ask before purchasing.